> ## Documentation Index
> Fetch the complete documentation index at: https://wb-21fd5541-docs-1917.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my enterprise license not recognized?

If your enterprise license is not recognized or features are not available after setting the license, check the following:

### License not recognized

* Verify the license key is correctly formatted with no extra spaces or characters.
* Ensure the license has not expired.
* Check that the license is set in the correct configuration location.

### Features not available after setting the license

* Restart your W\&B services after setting the license.
* Verify the license includes the specific features you are trying to access.
* Check system logs for any license validation errors.

### License expiration warnings

* Monitor the System Settings page for expiration notifications.
* Set up alerts for license expiration in your monitoring system.

### Get support

For assistance with enterprise licenses, contact your account team, [Sales](mailto:sales@wandb.ai), or [Support](mailto:support@wandb.ai).

For more information, see [Enterprise licenses](/platform/hosting/enterprise-licenses).

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